Since 1994 in Columbus, Ohio
Free shipping over $50 / Call toll free: 1-888-451-0363

Privacy Policy


Last updated: February 23, 2021

Mad River Outfitters takes it's customer's privacy very seriously. Your private information is your property and is not used, sold or stored by Mad River Outfitters. This Privacy Policy describes our policy on the collection and use of your information.

The Information We Collect

This applies to all information collected or submitted on our website. This applies to ordering products, requesting help via email forms or signing up to receive news letters or promotional material. The information collected on these pages are:

• Name / Address
• Email Address
• Phone Number
• Credit / Debit Information

The Way We Use Information

We do not share your personal information with anyone. We use the information you provide about yourself when placing an order only to complete that order, meaning we utilize your address to ship the product to your residence. We do not share this information with any outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. We use return e-mail addresses to answer the e-mail we receive.

Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out a subscription form. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Your Data Security

The security of your personal data is very important to us. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Children's Privacy

Protecting the privacy of the very young is important to us. For that reason, we never collect or retain information from those we know are under the age of 13. If you are a parent or guardian and you are aware that your child has provided our online store with personal data, please contact us.

Access, Remove or Change Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us or by logging into our website and accessing your account. Be aware that we will require your full name, address and phone number to help you. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Changes to this Privacy Policy

We may make changes to our privacy policy at times. We will notify you of any changes by posting the new privacy policy on this page via the "Last updated" date at the top of this privacy policy.

Contact us

If you have any questions or concerns about our privacy policy, don't hesitate to reach out. We are here and happy to help:

• Phone: +1 (614) 451-0363
• Email: [email protected]
• By Mail: 833 Bethel Road, Columbus, OH 43214