Free shipping over $50 1-888-451-0363

Frequently Asked Questions

Last Updated: November 2, 2026

Shipping Policy

We are proud to offer free shipping on all United States Orders over $50.


Forms of Payment Accepted

We accept Mastercard, Visa, American Express and Discover, PayPal, Apple Pay and Google Pay. All transactions are secured through our payment processors.


Our Guarantee

All products that we sell at Mad River Outfitters are flies, tackle, gear, tools and clothing that we use everyday and stand by. We carry the very best options from affordable to high-end.


Return Policy

We’re proud to offer a hassle free return policy to all customers.

See our Return Policy

Privacy Policy

Unlike most online stores, we do not collect your data or sell it. It is only used to place orders and contact you. You can learn more about our privacy policy below.

See our Privacy Policy

Inventory/Stock Notifications

Our website tells you whether an item is In Stock, Out of Stock or Available to ship. If out of stock, you can choose to be notified via email once the item is available again.

  • In Stock

    This product is in stock at the shop and ready to ship
  • Out of Stock

    This product is currently out of stock at the shop and we are waiting for a new shipment to arrive so we can send it to you. If you choose to be notified, we will send you an email when the product goes back in stock.

Sizing Charts

We follow all sizing charts from the manufacturer so that you can be sure to get the size that is right for you.

Size Charts

Brands

Mad River Outfitters offers a wide variety of brands both in our retail store and online. Brands that we have carried for many years and stand by their quality in the fly fishing world.

See all Brands

Shop Hours:

  • Mon: Closed
  • Tue: 10am – 6:30pm
  • Wed: 10am – 6:30pm
  • Thur: 10am – 6:30pm
  • Fri: 10am – 6:30pm
  • Sat: 10am – 5pm
  • Sun: Closed

About Us

A Midwest fly shop, brick and mortar and online since 1994. Learn about Mad River Outfitters.

About Mad River Outfitters

New Products 

Stay current on what is new in the fly fishing world.

New at Mad River Outfitters

Our Guarantee

Mad River Outfitters absolutely guarantees that we will be honest, fair and always looking out for your best interest. This is true whether you are shopping with us in person, here online or traveling with us to some far off destination. 

We have built our reputation on customer service.

We also absolutely guarantee every product that we sell here on the internet or out of the shop!

 If you are not satisfied with a product, service or anything that has to do with Mad River Outfitters, ever. Please let us know and we will do our very best to help. We really want your experience with us to be a good one! No questions asked!

With vendors like Simms, Patagonia, Echo, Temple Fork Outfitters and the like, it’s easy to stand behind the products that we sell. We would also like to thank those vendors for supporting us and making the job easy when it comes to customer satisfaction.


Gift Card FAQ

Mad River Outfitters gift cards are perfect for avid anglers and outdoors folk. Our gift cards are redeemable online, in store and by phone. 

To use your gift card online simply write the number of the card in the “Order Notes” section when you check out and we’ll apply the certificate towards your purchase.  You must use a credit card number, however, it will only be used if you spend more than your gift card amount.

If you spend less, we will apply the balance to your account here at the store for future purchases and not charge your card. When purchasing a gift card, please indicate if you want us to e-mail the certificate to you. Write in the notes section when you check out if it should be emailed. 


Contact us

If you have any questions or concerns, don’t hesitate to contact us. We are here and happy to help.

Mad River Outfitters
833 Bethel Road
Columbus, Ohio 43214
Get Directions

Phone: +1 (614) 451-0363
Toll Free: +1 (888) 451-0363
Fax: 614.451.0709